Overview
Service Desk Coordinator Jobs in Hillingdon, England, UK at Uxbridge Employment Agency
Location: Hillingdon
Scheduler/Service Co-ordinator (Temp to Perm)
Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.
Location:
Uxbridge
Salary: £12.21 per hour
Hours:
Part-time – 24 hours per week (3 full days)
Join a
Dynamic
Team as a Service Co-ordinator!
We are seeking a proactive and organised Service Co-ordinator to join a friendly and
supportive team
in Uxbridge. This part-time, temp-to-perm role is ideal for someone with
strong communication skills
and the ability to manage multiple tasks efficiently.
Key Responsibilities:
• Answering phone calls and logging jobs accurately.
• Providing exceptional customer service and addressing queries efficiently.
• Arranging engineer visits and managing site parking.
• Preparing site visit paperwork and ensuring all required materials are ready.
• Maintaining regular
communication
with engineers and controlling their workloads.
• Downloading job information and updating relevant systems.
• Preparing parts and paperwork for collection by engineers.
• Providing on-road and on-site job support where required.
• Checking parts received before scheduling jobs.
• Reviewing open jobs weekly to ensure progress and completion.
• Monitoring ongoing jobs to ensure timely resolution.
• Uploading engineer information to customer systems and maintaining accurate records.
• Keeping engineers’ work diaries up to date.
• Updating customer call log systems to reflect current status.
Requirements:
• Excellent
communication
and organisational skills.
• Ability to manage multiple tasks and priorities effectively.
• Experience in customer service or a similar role is advantageous.
• Proficiency in using computer systems and scheduling software.
• Willingness to participate in the standby rota and handle emergency calls.
This is a fantastic opportunity to join a
supportive team
and develop
your skills
in a
hands-on
, varied role.
What You Need to Do Now:
If this sounds like the perfect role for you,
apply today
! Or, if it’s not quite right but you know someone ideal, refer them to us and earn a £100 voucher when they’re placed and pass probation.
If you’re interested, please
submit your CV
. Due to the high volume of applications, if we do not contact you within 48 hours, please assume you have been unsuccessful on this occasion.
For the
purpose
of the Conduct Regulations, when advertising permanent vacancies, we act as an Employment Agency; for temporary/contract vacancies, we act as an Employment Business.
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Title: Service Desk Coordinator
Company: Uxbridge Employment Agency
Location: Hillingdon, England, UK
Category: Administrative/Clerical (Office Administrator/ Coordinator)
