Overview
Sr. Administrative Assistant Jobs in Buffalo, NY at Moog Inc.
Job Posting Title:
Customer Service Manager – Treasurer’s Office
Department:
Treasurer
Location:
415 SILVER AVE SW
Pay:
$52,707.00 – $82,867.00
Close Date:
05/28/2025
Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.
Customer Service Manager supervises the operations of the data entry and coding sections. Oversees the creation and entry of property assessment information. Formulates, interprets, and enforces policies and procedures for data entry, including ownership, mailing and property addresses, tax exemptions, and the deletion/creation of real property parcels and value input. Supervisory responsibilities include hiring, training oversight, performance assessment, coaching, disciplinary actions, and terminations.
DUTIES AND RESPONSIBILITIES
Responsible for effectively leading, training, and supervising staff in area of responsibility, which includes, but is not limited to: setting performance goals; quality assurance; performance management; staff evaluations; corrective actions; hiring; orientation; and other supervisory tasks related to effective employee management in accordance with policies, procedures, and ordinances.
Formulate, interpret, and enforce policies and procedures for data entry, such as ownership, mailing and property addresses, tax exemptions, and the deletion/creation of parcels of real property and value input.
Oversee and verify veteran and head-of-household exemptions.
Ensure staff are effectively trained to identify key information from real estate documents used for computerized data entry.
Respond to public inquiries and resolve problems related to ownership, mailing and property addresses, and tax exemptions.
Research appraisal records for comparison with tax records to determine property ownership and ensure appropriate measures are taken to correct discrepancies.
Assist management in coordinating customer service initiatives.
Perform special projects as assigned
The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
MINIMUM QUALIFICATIONS
High School Diploma or GED
Six (6) years of progressively responsible experience involving documentation, data entry, administration, or related field.
Any equivalent combination of related education and/or experience may be considered for the above requirements.
SUPPLEMENTAL INFORMATION
SCREENING AND COMPLIANCE
The offer of this Bernalillo County position requires compliance with the following:
Employee must successfully complete the post-offer employment medical examination.
Employee must comply with the safety guidelines of the County.
WORKING CONDITIONS
All essential duties are performed indoors.
Duties are performed in a temperature-controlled environment.
Duties are performed on an even surface, which may be carpeted or tiled. The working surface is typically dry.
Employee often works alone, with or without direction from a supervisor.
EQUIPMENT, TOOLS AND MATERIALS
Equipment typically used in the performance of office duties includes telephone, computer terminal, computer printer, computer keyboard, typewriter, photocopy machine, fax machine, and calculator.
Materials and products handled in the course of performing essential duties include files, forms, reports, various other paperwork, and a wide variety of basic office supplies.
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Title: Sr. Administrative Assistant
Company: Moog Inc.
Location: Buffalo, NY
