Overview
Staff Assistant (Open to both U.S. Citizens and Federal Employees) Jobs in Washington, DC at US Maritime Administration
Who are we?
At Parenti – Morris Eyecare, we are in the business of improving the standard of Eyecare. For us, that means doing everything we can to keep our patients at the center. As an innovative eyecare provider, we offer convenient, accessible, cost-effective eyecare services, generating industry-leading patient satisfaction ratings, quality of care, and efficiency.
Role Description
Our Medical Receptionists act as a liaison between the Optometric Physicians and patients by working directly with the provider to deliver high-quality, compassionate customer service and clinical eyecare.
Core Responsibilities
Meet, greet, and assist patients promptly, efficiently, and in a professional manner
Set up new patients and update current patients’ information in the EMR system
Schedule and reschedule appointments, as well as coordinate walk-in patients
Answer phone calls and LiveChats promptly and relay messages when necessary
Maintain the front desk and reception area in an organized, orderly fashion
Collect co-payments, deductibles, and co-insurances
Process referrals and provide complete and accurate referral information to our patients
Balance register and ensure all credit payments are accurate
Explain fees, services, and policies
Other duties as necessary
Qualifications
1 year of Medical Administration experience, preferred, but willing to train.
BILINGUAL a plus but not required.
What are we looking for?
Excellent verbal and written communication
Ability to maintain confidentiality
Strong computer skills
Strong attention to detail
Team player
Efficient time management and workload prioritization
Strong multitasking skills
Basic understanding of common medical terminology
Schedule
Job Type: Full-time
Benefits:
Retirement Options
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision Care
Job Type: Full-time
Pay: $15.00 – $19.00 per hour
Expected hours: No less than 36.5 per week
Benefits:
Dental insurance
Disability insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid sick time
Paid time off
Retirement plan
Uniform allowance
Healthcare setting:
Clinic
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
Title: Staff Assistant (Open to both U.S. Citizens and Federal Employees)
Company: US Maritime Administration
Location: Washington, DC
