Overview
Staff Support Assistant (Office Automation) Jobs in Chesterfield, MO at US Internal Revenue Service
Full Job Description
Duties
WHAT IS THE RETURN PREPARER OFFICEDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
Vacancies will be filled in the following specialty areas:
RPO – Return Preparer Office, Compliance
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
Receives, screens, and answers routine telephone calls, and provides receptionist services to visitors.
Establishes, organizes, and maintains files of correspondence, manuals, and other related information in accordance with IRS regulatory policies and guidance. Compiles records of organizational and workflow charts, staffing levels, and mission and function statements.
Reviews all incoming mail and correspondence to determine proper action; and, as appropriate, prepares written responses. Determines deadlines for correspondence needing suspense dates. Logs, and maintains correspondence and suspended action file. Follows-up on suspense dates to ensure timely reply to suspended items, as well as matters resulting from meetings and conferences.
Maintains a wide variety of administrative records and controls. Prepares and maintains regular production/inventory reports using establish formats and sources of data applicable to the program.
Reviews outgoing correspondence, reports and other documents for proper format, grammar, punctuation, and mathematical correctness. Corrects and removes typographical/grammatical errors. Computes or verifies the accuracy of standard work measurement data. Reviews performance and management indicator reports, suggestions for program improvements, and other similar management and
Requirements
Conditions of Employment
Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S;UnexpiredU.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
Undergo a review of prior performance/conduct and an income tax verification. Refer to “Get Your Tax Record” at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.
Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).
Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must beunexpiredoriginalor certified copies.
The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant’s criminal history recordbeforethat individual receives a conditional offer of employment.In accordance with5 U.S. Code § 9202(c)and5 C.F.R § 920.201certain positions are exempt from the provisions of the Fair Chan…
Title: Staff Support Assistant (Office Automation)
Company: US Internal Revenue Service
Location: Chesterfield, MO
Category:
