Overview

Supervisor Clerical Operations Jobs in Albuquerque, NM at Presbyterian Healthcare Services

Full Job Description

Overview:

Now hiring a Supervisor Clerical Operations!

Schedules, assigns and supervises the work of the clerical PMG staff. Acts as a resource person to other supervisors in the department.

How you belong matters here.

We value our employees’ differences and find strength in the diversity of our team and community.

At Presbyterian, it’s not just what we do that matters. It’s how we do it – and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

Full Time – Exempt: Yes

Job is based at Presbyterian Cedar Multispecialty

Work hours: Days

Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

Ideal Candidate:

Minimum of three to five years progressive experience in a relevant work environment. Supervisor experience is preferred.

Qualifications:

Education Essential:
High School Diploma or GED

Minimum of three to five years progressive experience in a relevant work environment. Supervisor experience is preferred.

Responsibilities:

Ensures accuracy of registration to ensure accurate Medical Records generation. Ensures predicable high quality front office patient experience in assigned clinics. Ensures excellence in customer service approach by all clerical staff. Ensures adequate staffing at assigned clinics. Interviews and hires clerical staff support in assigned clinic locations. Prepares work schedules, assigns personnel, evaluates work performance and imitates/makes recommendations for personnel actions.

Functions as liaison between physicians and clerical staff.

Ensures registration accuracy at 95% or greater. Follows financial guidelines for maintaining optimal budgetary compliance.

Participates in the planning processes and formatting budget preparation and ongoing monitoring as part of the team.

Participate in personal and team development of clerical employees. Works with Mgr Clerical, Ops and Patient Financial

Services to care denials. Ensures standard work process for all front office staff. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Adheres to JCAHO and ACR guidelines. Accountable for daily business processes and communication.

Responsible for data gathering for operational analysis of site. Oversees compliance with policies and regulatory requirements. Coordinates CQI initiatives. Work with Clinic Manager to oversee daily activities of the clerical staff to optimize productivity and census manages with appropriate.

Perform other duties as assigned.

Benefits:

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian’s Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization,…

Title: Supervisor Clerical Operations

Company: Presbyterian Healthcare Services

Location: Albuquerque, NM

Category:

 

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