Overview
SVP Administrative Assistant – External Affairs Jobs in Mooresville, NC at Lowe’s
Job Title: Office Administrator
Location: Florida (On-site)
Industry: Apparel – Coastal Lifestyle & Performance Wear
Employment Type: Full-Time
About Us:
At Mojo Sportswear Co., we design performance driven apparel that fits effortlessly into a coastal lifestyle. Built for life by the water and inspired by timeless design, our collections are made for men and women who value quality, comfort, and understand style. As we embark on an exciting brand refresh, we’re looking for a skilled Office Administrator who can also deliver an exceptional customer experience and is organized, service-driven, and eager to be part of shaping the next chapter of Mojo.
About the Role:
We are seeking a highly organized and detail-oriented Office Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing administrative support, managing front desk activities, and delivering exceptional customer service and be the voice of our brand for customers seeking help, advice, or simply a friendly connection. If you love building organized systems, creating a welcoming space, and delivering best-in-class service, we’d love to hear from you.
Key Responsibilities:
Office Administration
Oversee daily office operations to maintain a professional, welcoming, and efficient environment.
Manage office supplies, showroom samples, and inventory with a keen eye for detail.
Coordinate internal meetings, company events, and seasonal sales events.
Support HR processes like new hire onboarding, internal communications, and team engagement activities.
Manage vendor relationships and service contracts (IT support, cleaning, supplies).
Maintain a clean, organized showroom space aligned with brand standards.
Track and manage product samples for marketing, sales, and PR initiatives.
Assist with coordinating sample shipments and returns.
Liaise with building management for repairs, maintenance, and upgrades.
Coordinate with IT partners to maintain office technology and support staff needs.
Customer Support
Serve as the main point of contact for customer inquiries across email, phone, and social media.
Assist customers with orders, returns, product information, and shipping updates.
Track customer feedback and work with internal teams to continuously improve service.
Manage customer service software to keep communications timely and organized.
Handle VIP customers and special requests with care and professionalism.
Who You Are:
Highly organized, detail-oriented, and able to balance multiple priorities with ease.
Warm and service-driven, with a cordial and professional communication style.
Comfortable working independently and taking initiative to solve problems.
Someone who is fast-paced, sees changes as a learning experience and evolves around it.
Passionate about lifestyle brands, performance apparel, and coastal living.
Qualifications:
3–5 years of office management, administrative, or customer support experience.
Strong written and verbal communication skills.
Experience with Shopify, Gorgias, or similar customer service platforms is a plus.
Familiarity with fashion, retail, or lifestyle brands preferred.
Proficiency in Google Workspace (Docs, Sheets, Calendar) or Microsoft Office.
Strong organizational skills with the ability to manage multiple priorities effectively.
Excellent customer service skills with a friendly and approachable demeanor.
Strong attention to detail and accuracy in all tasks performed.
Ability to work independently as well as part of a team in a fast-paced environment.
Good experience with social media management is a plus.
What We Offer:
Competitive salary
Health Insurance
Employee discounts on all Mojo products.
Opportunities to grow with a reimagined brand on the rise.
Collaborative, supportive team environment rooted in coastal values.
If you are looking for an opportunity to contribute to a dynamic team while developing your administrative skills, we would love to hear from you.
Job Type: Full-time
Pay: $42,500.00 per year
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Application Question(s):
Do you have any experience working in apparel industry?
Education:
Associate (Preferred)
Language:
English (Required)
Ability to Commute:
Florala, AL 36442 (Required)
Work Location: In person
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Title: SVP Administrative Assistant – External Affairs
Company: Lowe’s
Location: Mooresville, NC
