Overview

Team Administrator Jobs in Haywards Heath, England, United Kingdom at Sussex Community NHS Foundation Trust

Title: Team Administrator

Company: Sussex Community NHS Foundation Trust

Location: Haywards Heath, England, United Kingdom

The Haywards Heath Primary Care Network are looking for an administrator to work within the team at Hayworthe Villa . The role will involve supporting the day-to-day delivery of the community nursing service by providing first line contact to service users and other professionals.

The post holder must have good organisational and communication skills and be able to work under their own initiative and follow directions. They must also be actively engaged in service development for both administrative and clinical processes to maximise efficiency and ensure a good patient experience.

Main responsibilities include stock control, monitoring of email inboxes, scanning, stock management & processing subject access requests.

Receiving incoming post, emails and telephone calls in a courteous, professional manner is a key part of the role.

Please note: Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.

Respond to queries and requests and gather the relevant narrative to ensure clear information is obtained and forwarded on to the community nursing coordinator.

Devising and maintaining efficient filing, clerical & office systems, & providing administrative support to the teams, including photocopying, faxing, dealing with internal/external post.

Monitor & maintain stocks of nursing supplies, stationery, equipment & resources for the team.

Monitor email inboxes, identifying priorities and forwarding on information to the relevant recipients.

Processing of subject access requests.

Coordinate the process of collating patient feedback via the Friends & Family Test, & contact patients following contacts to gather feedback.

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?

Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing

Varied environments: community hospitals, patients’ homes, and bases across Sussex

Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement

Excellent training, development, and research opportunities

Cost-effective workplace nurseries in Crawley, Hove, and Brighton

Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks

Level 3 Disability Confident Leader and Veteran Aware Trust

Beautiful Sussex location near the South Downs and coast

Our values

—

Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence

—guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.

For further details / informal visits contact: Name: Jayme Sutcliffe Job title: Operational Team Lead Email address: [email protected] Telephone number: 07484447196

Please call me, if you would like to discuss the position informally

Kind regards

Jayme

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