Overview
Team Coordinator Jobs in Kitchener, Ontario, Canada at CarePartners
Overview Care Partners is adding to our team and we are looking for Team Coordinators to ensure effective customer service and
communication
between patients, families, and staff. Our Team Coordinators ensure the scheduling of our PSWs, Nurses, and Therapists meets service delivery standards and administrative functions related to client services are performed in a timely manner. We have immediate Part-Time openings in the Waterloo-Wellington office!
Hours of work are a schedule of defined shifts. We hire for days/afternoons/evenings.
Part-Time roles include shifts every other weekend and there is an opportunity to pick up additional shifts.
What We Offer
Incentives and Perks Meaningful, fulfilling work, helping patients and their families behind the scenes
Supportive
team environment
and a great corporate culture Paid orientation and comprehensive
training and onboarding
Access to group discounts, including exclusive discounts from various retailers Total rewards program which includes health & dental benefits
An
Employee Assistance Program
(EAP) for you and your family members
Opportunities for continuing
education
and training
Hands on mentoring and
leadership
support
Opportunities to volunteer in countries with limited access to healthcare services What
The Role
Involves You’ll be the bridge between patients/caregivers, their families, Personal Support Workers, team supervisors, funders, finance and other Care Partners employees
Receiving routine referral/intake information from funders and private-pay clients
Developing and coordinates service schedules while considering relevant factors
Informing workers of new assignments and changes to their schedules
Entering relevant information into the automated information system/database
Producing schedules and reports on regular basis, and on request of the Supervisor Receiving and manage inbound telephone calls and email inquiries related to service
Performing other administrative duties
Other duties as required What You Bring A strong desire and commitment to making a difference in the lives of their patients
Post-secondary
education
is preferred and one (1) year of job-related experience (such as administrative or customer service) is required
Exceptional interpersonal and customer service skills
Ability to work both independently and as part of a team Strong proficiency in all aspects of Microsoft Office, with proven skills in Word and Excel
A strong
attention to detail
and the ability to learn new systems and databases
Effective verbal and written
communication skills
Non-traditional hours, including evenings and weekends are required
Experience in the health care field an asset
A Clear background check. Care Partners In Your Community In addition to providing home-based health care, Care Partners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.
Accessibility Care Partners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.
Title: Team Coordinator
Company: CarePartners
Location: Kitchener, Ontario, Canada
Category: Healthcare (Healthcare Administration, Community Health), Administrative/Clerical (Healthcare Administration)