Overview
Tech Support Admin Assoc Jobs in Chicago, IL at Advocate Aurora Health
Office Manager (Remote)
Canino Psychotherapy is a well-established private practice based in Dumbo, Brooklyn. Since 2005, we’ve grown to a team of over 65 therapists and are known for providing exceptional care with kindness, respect, and professionalism.
We’re currently hiring a Client Scheduler & Office Manager to support our expanding practice. This person will play a vital role in client onboarding, scheduling, and daily operations—helping us provide seamless care and a welcoming experience from the first point of contact.
What You’ll Do:
Schedule clients with the right therapist based on fit and availability
Respond promptly to leads via email and phone, converting inquiries into new clients
Coordinate and manage therapists’ calendars
Assist clients with onboarding, insurance questions, and general support
Verify insurance benefits and resolve basic billing or coverage issues
Use scheduling tools and platforms such as ZocDoc, Therapy Notes, and Headway
Communicate clearly and helpfully with both clients and therapists
What We’re Looking For:
Strong communication skills, both written and verbal
Extremely detail-oriented and organized (Type A is a plus!)
Tech-savvy, with experience using Gmail, Google Workspace, Slack, and scheduling software
Familiarity with health insurance basics and client billing support
Ability to follow up quickly and thoughtfully with leads and current clients
A helpful, client-focused attitude and an interest in mental health and wellness
Previous experience in a scheduling, office management, or healthcare support role (preferred)
Role Details:
Part-time to start (3–4 days/week), with the potential to grow
Flexible hours between 8am–8pm
Fully remote – no location preference
Independent contractor or part-time employee setup, depending on fit
Qualifications:
1+ year of experience in a similar role (healthcare preferred)
Strong multitasking and organizational abilities
Fluent in English
Self-starter comfortable working independently in a remote setting
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Title: Tech Support Admin Assoc
Company: Advocate Aurora Health
Location: Chicago, IL
