Overview
Technical Services Support Specialist I – County Administration, Office of Public Information Jobs in Ellicott City, MD at Howard County
Job Summary
Under close supervision, this position performs duties such as scanning, organizing, filing, making copies, answering the telephones, assisting customers as a backup to other positions in the department, as well as performing general office duties and providing administrative support.
Essential Functions
1. Operates keyboard, PC, tablet, telephone, and other office equipment in support of routine daily activities.
2. Scans documents and accurately files electronic records following procedures and policies which ensure accuracy and compliance with local and State regulations for records retention.
3. Assists Building Services staff with activities and projects as needed.
4. Receives and screens telephone calls, emails, and/or visitors as a backup to other staff as needed.
5. Regular and timely attendance are required for this position.
6. Interacts professionally and respectfully with the public, coworkers, and others in the course of daily work.
7. Performs related duties as directed when such duties are a logical and appropriate assignment to the position.
Required Skills
SKILLS, KNOWLEDGE AND ABILITIES
Ability to provide excellent customer service.
Excellent interpersonal skills required.
Experience or class studies in word processing or typing.
Good knowledge of spelling, punctuation, grammar, and formatting.
Ability to focus on accuracy and precision when completing tasks.
Effective written and verbal communication skills.
Ability to prioritize tasks and maintain structure in daily activities.
Ability to operate both independently and in collaboration with others.
EDUCATION, EXPERIENCE AND OTHER REQUIREMENTS
High school diploma or GED required. Experience with working in an office environment is preferred.
Must pass a Federal/National criminal background check and credit check. Must have a valid Texas driver’s license with an acceptable driving record as defined by City policy.
Must pass a pre-employment drug screen.
WORKING CONDITIONS
While performing the essential functions of this position the employee is rarely exposed to disagreeable environmental factors.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the essential functions of this job the employee is regularly required to perform light to medium work that involves walking or standing, use the computer keyboard and mouse, use hands to finger, handle, or feel, reach with hands and arms, talk and hear, stand, walk, and stoop, or crouch. This position requires occasionally lifting and/or moving up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This job requires the ability to work in an office environment where the noise level is usually moderate.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and the job requirements change.
Title: Technical Services Support Specialist I – County Administration, Office of Public Information
Company: Howard County
Location: Ellicott City, MD
