Overview
Underwriting Assistant Jobs in Alpharetta, Georgia, USA at Starr Underwriting
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special!
The primary purpose of this position is to support Underwriters and communicate directly with our agent partners and their customers. This role requires strong organizational skills, attention to detail, and the ability to apply previous knowledge to similar situations. Accurate and prompt preparation of surety bond documents is essential to facilitate the Underwriter’s decision-making process. This position also involves receiving payments from principals, accurately applying payments, and ensuring the prompt delivery of bond documents to principals.
Working collaboratively within a team that shares responsibilities is vital.
Job Responsibilities
Provide direct support to Underwriters.
Prioritize and respond to phone calls and emails from agents and principals requesting commercial surety bonds.
Communicate instructions and requirements for each type of commercial bond to agents.
Organize and document bond files and applications for submission to Underwriters.
Accept payment information accurately and promptly.
Monitor system-generated emails and suspense queues for required actions.
Oversee the issuance, renewal, maintenance, and invoicing of bonds that are Direct Billed.
Process and edit system-generated forms and letters.
Communicate follow-up procedures during the bonding process and track compliance.
Proactively resolve customer issues promptly.
Update principal or agency information in systems.
Assist in resolving agency billing and accounting issues.
Maintain bond documents and clearly identify attachments in system files.
Cancel bonds upon agent requests and calculate pro-rata return premiums.
Follow specific procedures to ensure consistency and accuracy for Underwriters.
Provide backup support for answering phones and reception duties.
Perform special projects and other tasks as assigned by the supervisor.
US Work Authorization
US Work Authorization is required. Markel does not provide visa sponsorship for this position, now or in the future.
Who we are:
Markel Group (NYSE – MKL), a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations worldwide.
Our Values
We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further
What’s in it for you:
We support our employees in living their lives to the fullest at home and at work, offering competitive benefits including health, dental, vision insurance, life, disability, and AD&D insurance options, a 401(k) with employer match, Employee Stock Purchase Plan, PTO, holidays, parental leave, and more.
Ready to play your part?
Click ‘Apply Now’ to complete our short application and tell us more about you.
Important Notice:
Beware of employment scams impersonating recruiters. All legitimate job postings will be on Markel Careers and communications will come from  email addresses. Report scams to
Markel is an equal opportunity employer and does not discriminate based on protected characteristics. If you need accommodations during the application process, contact  No agencies, please.
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Title: Underwriting Assistant
Company: Starr Underwriting
Location: Alpharetta, Georgia, USA
Category: Finance & Banking (Office Administrator/ Coordinator), Administrative/Clerical (Data Entry, Office Administrator/ Coordinator)
