Overview
Urology Preferred Medical Receptionist/Call Center Representative Jobs in Austin, TX at Midtown Urology Associates
Full Job Description
In Office full-time medical receptionist/scheduling specialist is needed for small fast paced Urology practice in Central Austin. Must be able to multitask, learn tasks quickly and work independently. We are looking for a superstar employee that is dependable, friendly, looking for longevity in a career and hard working with a good work ethic. Please review requirements, as we will only interview qualified candidates. Phreesia experience is a plus!Urology experience is preferred.Bilingual is a plus.
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
– Being the face of our practice. Make each and every one on of our patients feel welcome and happy. Treat everyone as you would treat a friend or family member.
– Scheduling a high volume of patient appointments, follow-ups, and procedures.
-Answering a high volume of administrative and clinical calls from patients each day.
– Triaging a high volume of administrative and clinical questions from patients and properly handling patient’s concerns to completion.
– Sending and receiving medical record requests
-Must be an independent worker and be able to efficiently time manage.
-Proficient in communication and documentation
What we are looking for:
– A friendly face.
-Excellentcustomer service skills
– Ability to multi-task and work as a team member.
– Detail orientated.
– Great listener and communicator, whether face-to-face, on the phone or online.
– Problem solver.
– Team player.
– Critical thinking skills.
– Ability to work independently
What we offer:
A competitive compensation package that includes:
– Medical insurance, Vision, Dental
– Paid time off
– Paid holidays
– Performance Based Bonuses/salary increases
– 401K
– Half day on Fridays
Job Type: Full-time
Pay: $18.00 – $22.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
No weekends
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Required)
Medical office: 1 year (Required)
Work Location: Hybrid remote in Austin, TX 78705
Title: Urology Preferred Medical Receptionist/Call Center Representative
Company: Midtown Urology Associates
Location: Austin, TX
Category:
