Overview
Veterinary Receptionist Jobs in Port Charlotte, FL at Charlotte Animal Hospital
Full Job Description
About This Location:
Want to be a part of a great veterinary care team? Charlotte Animal Hospital is dedicated to providing comprehensive, high-quality veterinary care with an emphasis on exceptional client service and patient care. We treat our patients like our own! We are a hybrid practice that offers both walk-ins and appointments. We also offer acupuncture and laser therapy.
We are in sunny Port Charlotte Florida with the beautiful Charlotte Harbor in our backyard. We live where you vacation!
We provide teammates with desirable, fulfilling and financially rewarding employment. Our team thrives on being team players and it’s expected that you would too! Great patient care and great customer service is key with any position in our hospital. We would love for you to join our team!
Overview:
As a Receptionist you will:
Receive and place calls to clients for the purpose of scheduling.
Prioritize multiple tasks in a calm, organized manner.
Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments.
Utilize hospital computer systems to document medical records and communicate with clients and teammates.
Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
Excellent customer service skills and an exceptional level of communication in a professional manner.
Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.
Maintain a positive attitude in all interactions with clients, pets and other teammates.
Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
Responsibilities / Qualifications:
Utilizing standard office/business equipment.
Knowledge of veterinary medical terminology and procedures.
Flexible schedule including some weekend and holiday shifts.
Experience with veterinary software is preferred.
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Possession of organizational skills.
Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.
Benefits:
Pay of $17/hr
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Short Term Disability
Paid Time Off (Vacation & Public Holidays) – for eligible positions only
SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
Teladoc- FREE doctor access 24/7
Discounted Veterinary Care
EAP (Employee Assistance Program)
A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
Opportunity to make an impact in your community while tackling …
Title: Veterinary Receptionist
Company: Charlotte Animal Hospital
Location: Port Charlotte, FL
Category:
