Overview
Victim Services Advocate (ADMINISTRATOR I) Jobs in Baltimore, MD at State of Maryland
Position Details
Position Information
Recruitment/Posting Title
Administrative Assistant
Job Category
URA-AFT Administrative
Department
Admissions Undergrad-Grad-Cmd
Overview
Ranked #46 in U.S. News & World Report’s list of Best Public Colleges and Universities, Rutgers University–Camden is a diverse, research-intensive campus of approximately 6,100 students at the undergraduate, graduate, and doctoral levels and 1,100 faculty and staff members. Located in Camden, N.J., directly across the Delaware River from Philadelphia, the university is uniquely situated to serve the local community while achieving global reach. A U.S. Department of Education-designated Minority Serving Institution, the university thrives due to a supportive culture that helps students achieve their goals and fosters collaboration among employees. Rutgers–Camden is recognized as a national model for civically engaged urban universities and was selected by the Carnegie Foundation for the Advancement of Teaching for a Community Engagement classification. Washington Monthly magazine has ranked Rutgers University–Camden among its “Best Bang for the Buck” universities and best national research universities. Recently, Rutgers–Camden earned Carnegie classification as an R2 research university due to a high volume of internationally recognized research, creative output, and scholarly activity.
Posting Summary
Rutgers University Camden is seeking an Administrative Assistant for the department of Enrollment Management. The Administrative Assistant will provide essential administrative support to the Office of Admissions and Enrollment Operations and serve as a backup to the Enrollment Contact Center. Reporting to the Operations Manager, this role supports a dynamic team that Graduate Admissions, Undergraduate Admissions, Enrollment Communications, Welcome Center and Visit Experience, Student Enrollment Services, Contact Center, and the Office of Military and Veteran Affairs.
In this role, the Administrative Assistant will:
Hire, train, and supervise administrative student workers.
Provide administrative support across all functional areas, thriving in a fast-paced, customer-focused environment.
Provide weekly operational support to the Enrollment Contact Center.
Manage operational responsibilities, including calendar management, submit purchase orders, inventory oversight, information dissemination, and report preparation.
Handle special projects and general communications, ensuring seamless coordination of activities.
Manage the admissions inbox and case management system.
This role requires exceptional organizational skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment. The ideal candidate should have a comprehensive understanding of the university’s mission, vision, and strategic goals and apply this knowledge to their daily responsibilities.
Occasional evenings and weekends may be required to support events and operations.
Position Status
Full Time
Hours Per Week
37.5
Daily Work Shift
Work Arrangement
Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu.
FLSA
Nonexempt
Grade
03
Position Salary
Starting salary will be commensurate with qualifications and experience, within university policy and salary schedules, as well as departmental budgets.
Annual Minimum Salary
50065.00
Annual Mid Range Salary
62252.00
Annual Maximum Salary
74438.00
Standard Hours
37.50
Union Description
URA-AFT Administrative
Payroll Designation
PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit
Terms of Appointment
Staff – 12 month
Position Pension Eligibility
ABP
Qualifications
Minimum Education and Experience
Bachelor’s degree or an equivalent combination of education and/or experience in office management, or admissions. Candidates should demonstrate strong judgment, organizational abilities, planning, coordination, time management, multitasking, and excellent communication skills.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
Bachelor’s degree or an equivalent combination of education and/or experience in office management, or admissions. Candidates should demonstrate strong judgment, organizational abilities, planning, coordination, time management, multitasking, and excellent communication skills.
Additional qualifications include:
A minimum of 2-3 years of relevant professional experience in an administrative or operations role.
Exceptional communication skills, both written and verbal.
Proficiency in customer service, office administration, organizational processes, coordination, and report writing principles and practices.
Advanced computer literacy, with a superior understanding of Microsoft Office Suite (Excel, Word, PowerPoint, etc.).
A valid automobile driver’s license is required.
Preferred Qualifications
Ideal candidates will be self-motivated, innovative, and capable of managing a broad range of responsibilities in a fast-paced environment. The ability to work both independently and collaboratively is essential, as is the ability to represent the university knowledgeably, articulately, and with enthusiasm in a professional manner.
Previous Experience working with students in a higher education setting is highly desirable.
Preference will be given to those with experience working in an enrollment office in a college
Experience working with underserved populations and first-generation students.
Prior knowledge of Salesforce CRM and SmartSheet.
Equipment Utilized
MS Office Suite & Teams, Smartsheet, computer competency in creating formulas, reading and evaluating spreadsheets, document processing, databases, student information systems, and other computer-based platforms, including Rutgers systems such as HCM, Cornerstone (Marketplace, Expense Management, PeopleSoft), EAB/Navigate and RUTransfer.
Salesforce Case Management and Five9 Communication systems.
Physical Demands and Work Environment
Candidate must be able to lift 30lbs and be able to sit/stand for long periods of time.
Candidate also have an Automobile drivers license
Special Conditions
Posting Details
Posting Number
25ST0251
Posting Open Date
02/13/2025
Special Instructions to Applicants
Regional Campus
Rutgers University-Camden
Home Location Campus
Rutgers University-Camden
City
Camden
State
NJ
Location Details
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.
Title: Victim Services Advocate (ADMINISTRATOR I)
Company: State of Maryland
Location: Baltimore, MD
