Overview
Ward Clerk Jobs in Brockville, Ontario, Canada at Sherwood Park Manor
Title: Ward Clerk
Company: Sherwood Park Manor
Location: Brockville, Ontario, Canada
Job Title: Ward Clerk
Status: Part time (0.4 FTE)
Wages: $25.00- $30.00 per hour
Position Summary
The Ward Clerk provides essential clerical and administrative support to ensure the smooth operation of a long-term care home. This position involves handling sensitive information, coordinating activities, and maintaining effective communication between staff, residents, families, and external stakeholders.
Key Responsibilities
Administrative Support
Manage and organize schedules, calendars, and appointments for management and staff
Prepare, proofread, and distribute correspondence, reports, and documents
Maintain and update records, including employee, resident, and administrative files
Respond to phone calls, emails, and inquiries, directing them to the appropriate individuals or departments
Resident and Family Assistance
Provide clerical support for resident care plans and admission/discharge documentation
Assist residents and families with administrative needs, such as completing forms or accessing resources
Serve as a point of contact for general inquiries from residents, families, and visitors
Responsible for assisting with the trust accounts for residents and admissions support
Reception and Office Management
Responsible for relieving the front desk and greet and assist visitors, ensuring compliance with visitor protocols
Order and manage office supplies, ensuring inventory is maintained
Handle incoming and outgoing mail and deliveries
Support for Management
Assist in the preparation of reports, presentations, and meeting materials
Coordinate and take minutes for meetings as required
Support payroll or scheduling processes, such as timesheet tracking or schedule adjustments
Regulatory and Compliance Support
Maintain knowledge of policies, procedures, and regulations relevant to the long-term care sector
Ensure accurate documentation for audits, inspections, and compliance reviews
Qualifications
Education And Experience
Diploma in Office Administration, Business Administration, or related field (or equivalent experience)
Previous experience in a healthcare or long-term care setting is an asset
Skills and Competencies
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with HRIS or scheduling systems
Strong organizational skills and attention to detail
Excellent communication skills, both written and verbal
Ability to handle confidential information with discretion and professionalism
Ability to prioritize tasks and work effectively in a fast-paced environment
Familiarity with long-term care policies, health and safety regulations, and resident care standards is preferred
Working Conditions
Office environment within a long-term care facility
Responsible for working weekend rotation
Interaction with residents, families, and staff on a daily basis
May require occasional flexibility in hours to support meetings or urgent administrative needs
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