Overview
Warranty Administrator Jobs in Mississauga, Ontario, Canada at Johnston Equipment
Warranty Administrator
As the Warranty Administrator, you will be working through unpaid claims with various manufacturers and third party vendors, processing warranty and national account claims in a timely fashion in accordance with company and manufacturer guidelines.
Johnston Equipment offers our employees:
Competitive compensation
Comprehensive Training and On-boarding Plan
Work/ life balance
The chance to expand your professional and personal skills
A stable company who stands behind 60 years of business excellence
Learning with a national leader in a most critical industry, material handling
Are you a patient, organized, and clear and concise communicator? Join Johnston Equipment as a Warranty Administrator! The ideal candidate will have an excellent sense of urgency and a professional and diplomatic attitude dealing with customers and suppliers, who enjoys detective work, performing a variety of tasks, and adapting to changing priorities while remaining focused and detailed.
Goals:
Achieve the timely processing of warranty claims within determined KPIs and deadlines
Maintain customer satisfaction while upholding the Company and manufacturer’s guidelines
Ensure the accuracy of claims submission and processing through to resolution
Activities:
Track a stream of incoming requests
Investigate claims histories of warranty disputes and resolve denied claims
Process approved warranty claims while adhering to Company processes and procedures.
Here at Johnston we believe that attitude is everything, bring your “make a difference” personality and strong work ethic and be ready to succeed!
You Make A Difference: You directly impact internal and external customers by managing the timely investigation and resolution of warranty claims. You ensure the accuracy of invoicing which mitigate any undue cost burden to our company while allowing warranty service orders and claims between Johnston Equipment, our manufacturers, and our suppliers to be complete with integrity. As a result, the work repair is completed accurately and in a timely manner for our customers and our warranty claims are process and reimburse by the manufacturer.
Johnston Equipment is working together for continuous improvement, sustainable outcomes and outstanding customer care. Live the values. Reap the rewards.
Title: Warranty Administrator
Company: Johnston Equipment
Location: Mississauga, Ontario, Canada
Category: Administrative/Clerical (Data Entry, Business Administration, Office Administrator/ Coordinator)
