Overview
Warranty/Production Coordinator Jobs in Saint Paul – Minnesota – USA at Creative Homes
Job Type
Full-time
Description
Job Purpose
The Warranty/Production Coordinator completes organization tasks to ensure deadlines are met and progress in the department is moving forward. Collaborates with municipalities, homeowners, trade partners and additional team members to ensure all necessary information is provided for the completion of multiple tasks. Coordinates permitting and scheduling to completion of all open warranty claims. Support Warranty Manager Quality Manager and Field Team in managing all items related to Production and
Quality Assurance
.
Warranty/Production Coordinator Responsibilities
• Update Warranty and Production Reports on a Weekly Basis
• Manage 60-day and 11-month Check-in’s with Homeowners
• Scheduling Coordination between Creative Homes Field Team, Trades, and Homeowners.
• Develop a constructive and helpful working relationship with each homeowner as the main point of contact while managing the warranty email and phone line.
• Represent Creative Homes providing the customer with complete confidence in
your ability
and the team’s ability to provide an incredible customer experience.
• Process EPO’s in required timeframe
• Production administrative responsibilities as directed
Requirements
Qualification Requirements:
Must enjoy working in a
fast-paced environment
. This job requires excellent written and verbal
communication skills
, strong organizational skills with
attention to detail
and follow-through.
Must have
the attitude and ability to adjust to rapidly changing priorities and be able to prioritize multiple tasks simultaneously with a professional, positive demeanor.
Education and/or Experience:
• Two years’ experience in the Homebuilding Business preferred
• Prior experience in Customer Service preferred
• Strong computer skills with Microsoft Office (Excel, Word, Outlook, Access) working knowledge of
project management
software as in Builder Trend and Build Pro.
• Strong organizational and planning skills required
• Excellent written and verbal
communication skills
required
•
Attention to detail
and follow-through required
• Ability participate in meetings required
• Ability to multi-task and work well under pressure required
• Ability to interact with and support other team members required #J-18808-Ljbffr
Title: Warranty/Production Coordinator
Company: Creative Homes
Location: Saint Paul – Minnesota – USA
Category: Management, Administrative/Clerical
