Overview
Austin 25 Admin – Admin Asst I – Store – Full-Time Jobs in Austin, TX at HEB
The Idaho Humane Society is a community-supported open-door facility that provides shelter, medical
care, adoption services, humane law enforcement services and much more to over 20,000 animals
annually. Since its incorporation in 1945, the Idaho Humane Society has become one of the most
recognized and beloved nonprofit organizations in the community.
Department: Shelter
Classification: Regular, non-exempt
Job Relationships: Supervised by Adoption Center Front Desk Manager
Salary: Starting rate is $13.00/hour
Benefits (based on eligibility): Paid time off accrual, eight paid holidays, retirement plan,
health insurance, dental insurance and supplemental insurance.
All employees receive discounts on veterinary care and retail
store pet supplies, as well as veterinary care credit and one free
adoption annually.
Position Summary:
The Adoption Center Front Desk Customer Service Associate is responsible for assisting the public in our
adoption center located at 1300 S. Bird Street. This includes answering phones, answering customer
questions, and processing adoptions.
Duties and Responsibilities
Greet customers upon arrival with a friendly and welcoming attitude
Answer customer questions
Process adoptions, both on and offsite
Process licensing paperwork
Accept public donations and provide receipt
Filing of adoption paperwork
Enter microchip information
Answer phones, return messages, and direct calls to appropriate department
Maintain cleanliness of lobby and work areas
Assist in restocking retail store and ringing up store purchases
Qualifications
Required:
o Excellent verbal, written, and interpersonal skills, as well as organizational skills,
attention to detail, and ability multi-task
o Strong computer skills (Microsoft Office) and ability to learn shelter specific computer
programs
o Must be punctual and reliable
o High School Diploma or GED
o Sincere interest in IHS mission and vision
Desired:
o Previous animal handling experience
o Previous customer service experience
Working Conditions
Most of shift spent working indoors in air-conditioned/heated building using a computer and
phone
Mental, Physical and Communications Demands
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
Requires speaking and writing effectively and clearly in a professional manner.
Requires treating people and animals in a pleasant, courteous and professional manner.
Ability to lift and carry items weighing up to 50 pounds with assistance
This position description in no way states or implies that these are the only duties to be performed
by the employee occupying this position. Employees will be required to follow any other job related
duties required by their supervisor. This document does not create an employment contract implied
or otherwise, other than an “at-will” relationship.
Idaho Humane Society is an Equal Opportunity Employer
Title: Austin 25 Admin – Admin Asst I – Store – Full-Time
Company: HEB
Location: Austin, TX
