Overview

Clinic Assistant/CA – Endocrinology Jobs in Eau Claire – Wisconsin – USA at Mayo Clinic

Position:  Clinic Assistant (CA) – Endocrinology

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing

education

and

advancement

opportunities at every turn, you can build a long, successful career with Mayo Clinic.

You’ll thrive in an environment that supports

innovation

, is committed to ending racism and supporting

diversity

, equity and

inclusion

, and provides the resources you need to succeed.

Responsibilities

Primary department for this position will be in Endocrinology, however floating to other clinic departments will be necessary based on department need.

Facilitates patient visits and supports the health care provider by anticipating and responding to patient needs and requests of the health care team. Allows care providers to focus on patient care by coordinating details of patient visits which include: rooming patients, taking vitals of patients, completing pre-examination record information, and managing the flow of patient materials. Obtain or verify patient demographics, medical insurance information, and properly advise patients of scheduling delays or changes to the appropriate individuals, and serving as a direct contact and resource to the patient.

Perform related clerical duties such as processing prior authorizations which may include fax and on-line requests, as well as processing patient appointment communications and related materials.

Qualifications

Ability to

read and communicate effectively in English. Basic computer knowledge.

Additional Qualifications:

Additional languages preferred. Associate’s Degree and coursework in a healthcare related field is preferred (e.g., Administrative Clinic Assistant, Medical Office, Medical Assistant, Health Care/Medical Receptionist or comparable);

Requires computer skills (i.e., Windows-based applications and intranet/internet use) with the ability to key board.

Ability to

work independently, be goal directed and have strong organizational skills. Effectively multitask without compromising quality. Excel in both verbal and written

communication

, including proper telephone etiquette, face-to-face interactions, and electronic communications.

Ability to

communicate with individuals and small groups with credibility and confidence.

Ability to

handle difficult situations, remain calm under stress, manage emotional situations, display

empathy

and maintain positive

communication

. Turn problems into opportunities by developing

innovative

and

creative solutions

. Demonstrate a friendly,

positive attitude

, as well as display energy and drive in performing daily responsibilities.

Must be

flexible as well as easily adapt to a changing

work environment

which will require ongoing maintenance of job-related skills/activities.

License or certification:

Maintains current Basic Life Support for Health Care Provides from one of the following programs;

American Heart Association or American Red Cross. If …

Title: Clinic Assistant/CA – Endocrinology

Company: Mayo Clinic

Location: Eau Claire – Wisconsin – USA

Category: Healthcare, Administrative/Clerical

 

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