Overview
Customer Service Executive Jobs in Greater Kuala Lumpur at Public Mutual Berhad
Title: Customer Service Executive
Company: Public Mutual Berhad
Location: Greater Kuala Lumpur
Job Responsibilities:
- Handle customer enquiries and requests via telephone and walk-in.
- Provide prompt and effective follow-up to resolve customer issues and enquiries.
- Manage enquiries, requests, and reporting efficiently in accordance with Company policies and service standards.
- Ensure a positive customer experience.
Job Requirements:
- Degree/ Diploma holders with at least 1 year of experience in a Call Center or Customer Service environment. Fresh graduates are encouraged to apply.
- Strong problem-solving and analytical skills.
- Attention to detail and good documentation skills.
- Strong communication and interpersonal skills, both written and verbal.
