Overview

Data Entry Specialist (MDCPS) Jobs in Miami, FL at FBMC Benefits Management

Full Job Description

Are you a friendly, customer-focused professional with a passion for service? If you enjoy working with people making a difference, this position is for you! At FBMC, we provide best in class service and empower our teams to be solutions oriented, proactive, enthusiastic and embrace our values of being honest, respectful, accountable, inclusive, and responsive. If this sounds like the opportunity that you’ve been looking for, apply today.

Our Story…

FBMC Benefits Management Inc. is a privately held,employee-ownedcompany that provides comprehensive employee benefits management and consulting. Our mission is toProtectour clients by designing and deliveringInnovativeemployee benefits with provableQualityresults.For more than 40 years, we have sought to develop an understanding of our clients’ and their workforce’s needs and provide products that are not only high quality but easy to use and understand. We embrace giving back to our clients and their communities, which is whywe donate 1% of our revenue for the year to charitable organizationssuch as community-based food banks, the American Cancer Society, March of Dimes, Ronald McDonald House, and ElderCare Services.

Candidate must have excellent people skills and be able to work in a customer focused environment. If you enjoy providing high level customer service and helping others, this position is for YOU!

Position Summary:The Data Entry Specialist is responsible for the accurate management of Client data in various technical systems involving data entry into appropriate systems in accordance with Client and Company processes and standards.

Essential Job Duties and Responsibilities:

Accurately performs data entry and document management within client, carrier, other business associate, or internal technology platforms.

Receives incoming calls, emails and written communication from internal teams, participants, clients, carriers, or other business associates.

Track and report on functions that are involved with client performance standard and guarantee reporting requirements. Report data to Field Office Manager, Benefit Advocate, or Account Manager in accordance with client deliverable timelines.

Uses interpersonal and communication skills to collaborate with internal teams, carriers, and other business associates, as well as client representatives, and members.

Writes technical correspondence and develops detailed reports and surveys for internal and external distribution or mailing, collects responses, and provides data appropriate internal team, or other approved entities.

This Job Description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by the Manager.

Required Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strong numerical and data entry skills, with focus on attention to detail.

Demonstrated customer service skills with the ability to effectively listen in order to communicate both verbally and in writing in a clear and concise manner.

Experience in working in …

Title: Data Entry Specialist (MDCPS)

Company: FBMC Benefits Management

Location: Miami, FL

Category:

 

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