eBilling and Collections Admin

Overview

eBilling and Collections Admin Jobs in London, England, United Kingdom at TransPerfect Connect

Title: eBilling and Collections Admin

Company: TransPerfect Connect

Location: London, England, United Kingdom

TransPerfect Is More Than Just a Job…

Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

We are looking for an engaging, open minded and tech savvy professional to join our well established and dynamic Collections department. In this role your main focus will be to respond and assist efficiently with registration and set up of new clients’ accounts in their chosen ebilling portals and our internal system. You will assist in completing necessary vendor forms and producing any other documents as needed. You will solve technical, invoice or collections problems, ensuring that e-billing invoices are uploaded and paid as close to the agreed payment terms as possible. You will work closely with E-billing Team Lead, Collections Team as well as Clients, Sales and other Stakeholders to problem solve any issues that may come up in relation to such portals and invoice submission.

Responsibilities

Assist with new client registration and onboarding into current or new e-billing portals

Assist in completing necessary vendor forms, compile and produce accurate documents and share as required

Create, update user details and guide on the access and use of various e-billing portals

Monitor and follow up with Sales to ensure correct e-billing invoices are uploaded in a timely manner (<7 days from invoice date) and occasionally upload volumes of invoices on Sales behalf as required

Work towards set e-billing goals in the effort of reducing global over terms revenue/collections

Assist in maintenance of the company information on platforms, troubleshoot issues with platform support teams as required

Maintain our central databases of login details and others

Respond and resolve any other ebilling queries

Complete all other tasks that are deemed appropriate for this role and assigned by your Manager

Cover for team absences and support collections efforts with some ad-hoc collections projects/tasks as deemed appropriate by Senior Collections members, Collections Manager or AR Manager

Required Skills

• Technical and technology savvy mindset
• Ability to problem solve and think outside the box
• Attention to detail
• Professional manner
• Excellent communications skills in speaking and writing with ability to communicate on any level
• Methodical and organized

Required Experience And Qualifications

• Minimum Bachelor’s degree or its equivalent
• Entry level, min. 1-year experience working in professional settings such us client onboarding, accounting, client support/administration
• Prior working knowledge client onboarding or working knowledge of at least 1 of the e-billing portals like Ariba, Coupa, Tungsten, Legal Tracker or other
• Proficiency in Microsoft Office (Word, Excel, Outlook etc.,) or other beneficial applications
• Numerical Aptitude

Desired Skills And Experience

• Fast self- learner
• Enjoys talking on the phone & communicating over email
• Proficient in English language and a working level of French or Spanish would be an advantage