Overview

Front Desk Jobs in Tacoma, WA at Cardiac Study Center/ Pulse Heart Institute

Full Job Description

Title: Front Desk Representative

Department: General Cardiology

FTE: 1.0 Non-Exempt

Position Summary

Welcome and assist patients and visitors, acting as the crucial link to medical staff, ensuring smooth patient registration, and handling administrative tasks with efficiency.

Essential Duties:

Warmly greet patients and visitors, verifying and updating their details for accuracy.

Efficiently manage new patient registrations and pre-registered patient confirmations.

Coordinate with insurance specialists to secure necessary referrals and manage insurance changes.

Prepare and organize daily schedules for upcoming appointments.

Process co-payments, maintain financial records, and ensure secure cash handling.

Order office supplies as needed and support the overall function of the Business Office.

Secure the office at the close of each day, ensuring all tasks are completed.

Pay and Benefit Expectations

Cardiac Study Center/ Pulse Heart Institute provides a comprehensive benefits package, including competitive salary, medical, dental, and retirement benefits, and paid time off. As various pay transparency laws require, CSC/ PHI shares a competitive compensation range for candidates hired into each position. The starting pay for this position is $17.57 and the pay scale is $17.57 – $25.62 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education.

Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. This position sometimes requires travel.

Education/Experience:

High School Diploma or general education degree (GED) and one to three years related experience or training; or equivalent of education and experience required.

Certificates and Licenses:

No certification or licenses required.

Language Skills:

Read and comprehend simple instructions, short correspondence and emails; Write simple correspondence; Effectively present information in one-on-one situation and small group situations to customers, and other employees.

Math Skills:

Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio and percents.

Reasoning Ability:

Apply common sense understanding to carry out detailed but uninvolved written or oral instructions; to deal with problems involving a few concrete variables in standardized situations. Ability to identify problems and escalate them.

Physical Demands and Work Environment:

The physical demands and work environment described below represent the activities and surroundings of the positions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work is typically performed in an office environment with a quiet to moderate noise level.

Title: Front Desk

Company: Cardiac Study Center/ Pulse Heart Institute

Location: Tacoma, WA

Category:

 

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