Overview
Front Desk Executive Jobs in Dhaka, Dhaka, Bangladesh at nextjobz
Title: Front Desk Executive
Company: nextjobz
Location: Dhaka, Dhaka, Bangladesh
Company Name: New Mugda Sishu and General Hospital
Location: Dhaka (Mugda)
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202648275
Job Summary
The Front Desk Executive serves as the first point of contact for patients, visitors, and healthcare professionals. The role is responsible for delivering excellent customer service, managing patient registration, scheduling appointments, handling inquiries, and ensuring smooth front office operations while maintaining confidentiality and professionalism.
- Department: Administration / Patient Services
- Full-time position.
- May require shift duties, including evenings, weekends, and public holidays.
- Office-based role with frequent interaction with patients and visitors.
Key Responsibilities
- Patient Reception & Registration
- Welcome patients and visitors courteously and professionally.
- Register new patients and update existing patient records accurately.
- Verify patient identity and required documentation.
- Guide patients regarding hospital procedures and available services.
- Answer telephone calls, emails, and walk-in inquiries promptly.
- Provide accurate information regarding hospital services, doctors` schedules, consultation fees, and visiting hours.
- Resolve patient concerns or direct them to the appropriate department.
Requirements
- Experience: 1-3 years
- Education:
- Skills: front desk operations, front desk operations, receptionist duties, front desk, front office support, reception duties, patient registration, patient scheduling, guest services, guest services
Last Date of Application: 10 July 2026
