Overview
Health Care Customer Support/Administrative Assistant Jobs in Bennington – Vermont – USA at United Counseling Services
Description:
Monday – Thursday 12:00pm – 7:30pm and Friday 11:00am – 5:30pm, 34 hour/week
Hourly Pay $17.65
Why Join United Counseling Service:
For over 65 years, UCS has been providing exceptional and thoughtful care to individuals and families in our community through programs, services, and educational opportunities. Our staff includes positions such as administration, clinicians, nurses, teachers, case managers, psychiatrists, and direct support providers who work within our 15 facilities to support over 3,000 individuals annually. We are proud to be part of Vermont Care Partners, a network of sixteen agencies that provide mental health, substance use disorder, and developmental-disability services and supports in every county in Vermont. We are looking for team players to join us in making a difference in the lives of others and building a stronger community.
Benefits:
Career developmentopportunities
Generous Benefits
Medical, Dental and Vision Insurance
Retirement Plan with Employer Match
Paid Vacation andSick Leave
Competitive Pay
Award winning worksitewellness program
Aninclusive workplacesupported by an active Equity andInclusioncommittee
Employee Assistance Program
Rewarding experience making a difference in the community
Smart casual dress code
Flexible workingoptions may be available
Qualifications:
High School Diploma
Basic Office knowledge, computer literate
1 year of customer service experience required. 1 year of
Valid Driver’s License
We believe a
dynamic
and
inclusive
workforce will strengthen our organization and enhance the services we provide. Therefore, it is our goal to hire a
diverse workforce
and cultivate a culture where our employees feel accepted and included, hold a valued place within our organization and are equally able to contribute to their fullest extent, assisting in fulfilling our mission of building a stronger community.Requirements:
HEALTH CARE CUSTOMER SUPPORT ADMINISTRATIVE ASSISTANT:Greets clients, guests, and staff in an appropriate manner. Answers the phone pleasantly, calmly assesses the need of the caller and appropriately routes all incoming calls, taking messages when necessary. May place outgoing calls, as appropriate. Disseminates information, both in-house and out-of-house, as appropriate. Completes daily appointment reminder calls and texts. Performs daily opening/closing procedure as scheduled.
CLIENT AND STAFF ENGAGEMENT:The Health Care Customer Support Administrative Assistant will log all clients as they present for their appointments using the electronic health record. Notifies clinical staff that their clients have arrived. Oversees the lobby and waiting room area assuring minimal wait time for client’s accessing services. Help clients navigate the intake/service system with a thorough understanding of the process.
CLERICAL:The Health Care Customer Support Administrative Assistant will work in cooperation with the administrative services staff to assure the smooth running of the office systems. Prepares and maintains paper and electronic files; photocopies as needed; sorts and processes mail and compiles information for the completion of miscellaneous projects and reports. Disseminates information both in-house and outside, as appropriate.
SCHEDULING:The Health Care Customer Support Administrative Assistant is cross trained for Scheduler and Receptionist roles/responsibilities as described in th…
Title: Health Care Customer Support/Administrative Assistant
Company: United Counseling Services
Location: Bennington – Vermont – USA
Category: Administrative/Clerical, Healthcare
