Hybrid Property Management Administrator Jobs in Edmonton, Canada at NPAworldwide
Position: HYBRID PROPERTY MANAGEMENT ADMINISTRATOR
We are currently seeking a Property Management Administrator for our client, an Edmonton-based organization that owns, builds, and operates residential rental properties.
Our client is continuing to bring property management operations in-house and is seeking a highly organized, detail-oriented professional to support the development of a structured, responsive, and well-run property management function.
POSITION OVERVIEW
The Property Management Administrator serves as the administrative backbone of the property management team, supporting day-to-day operations across leasing, tenant communication, rent administration, and system management.
This role requires a highly organized, detail-driven individual who is comfortable interacting with tenants while ensuring that records are accurate, deadlines are met, and communication flows effectively across property management, accounting, and maintenance teams.
KEY RESPONSIBILITIES
Property Management Administration
Prepare, issue, collect, and file leases, renewals, notices, and addendums
Maintain accurate tenant, lease, and unit records within property management systems (Yardi Breeze preferred)
Track key dates including lease expiries, notice periods, payment deadlines, and filing timelines
Support rent collection administration, including monitoring receipts, coordinating follow-ups, and maintaining documentation
Assist in preparing files and documentation for RTDRS matters and formal notices
Ensure all tenant communications, payment arrangements, and file notes are properly documented
Tenant Communication & Front-Line Support
Respond to tenant inquiries in a professional and timely manner
Support tenant-facing communication via phone, email, and in person as required
Communicate notices, lease details, and updates clearly and respectfully
Act as a reliable and composed point of contact while escalating issues appropriately
Leasing & Marketing Support
Assist with rental advertisements, online listings, and website updates
Coordinate inquiries, applications, and showing schedules
Support the leasing process from initial inquiry through to signed lease and move-in documentation
Ensure vacant units are marketed promptly and professionally
Cross-Functional Coordination
Liaise between property management, accounting, administration, and maintenance teams
Coordinate follow-ups to ensure tenant matters, payment issues, lease items, and maintenance-related tasks are completed efficiently
Support the ongoing improvement and standardization of internal processes as property management operations evolve
General Administrative Support
Organize and maintain digital files and documentation systems
Prepare reports, summaries, and status updates as required
Support special projects related to operations, organization, and
Property Management
QUALIFICATIONS
Strong administrative and organizational capabilities
Excellent written and verbal communication skills
Professional, composed, and confident in tenant and team interactions
High attention to detail with strong follow-through
Ability to manage multiple priorities in a dynamic environment
Strong computer proficiency; experience with property management systems is an asset
Experience in property management, leasing, administration, or customer service preferred
Experience with Yardi Breeze Premier or Yardi Extensive experience is a must.
Familiarity with residential tenancy processes, notices, and RTDRS procedures is an asset
PERSONAL FIT
Professional, approachable, and service-oriented
Comfortable working within structured processes while contributing to improvements
Adaptable, with the ability to shift between administrative, tenant-facing, and coordination tasks throughout the day
REPORTING STRUCTURE
This role works closely with the Property Manager and collaborates regularly with accounting, operations, administration, and maintenance teams.
WHAT SUCCESS LOOKS LIKE
Leases, notices, and documentation are completed accurately and on time
Property management system records are consistently current and reliable
Tenant communication is professional, timely, and well documented
Rent administration and critical deadlines are effectively managed
Strong coordination across property management, accounting, and maintenance
Continuous improvement in organization, efficiency, and scalability of property management operations
Title: Hybrid Property Management Administrator
Company: NPAworldwide
Location: Edmonton, Canada
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