Overview
Leave Coordinator – FMLA Jobs in Fort Lauderdale – Florida – USA at Crawford & Company
Excellence In Everything We Touch
Position Summary
Under general supervision of the team manager, this position is responsible for administering various clients Family Medical Leave Act (FMLA) policy and performing various clerical duties to support the administration and operational functions of the unit.
Responsibilities
+ Assists associates with leave of absence requests and guides them through the process
+ Processes all leave of absence paperwork according to established procedures and laws
+ Provides timely and accurate responses to associates and all levels of management concerning day-to-day issues and activities
+ Administer the FMLA policy
+ Review FMLA documentation for accuracy and completeness.
+ Make recommendations to approve or deny requests for FMLA based on federal regulations.
+ Conduct FMLA training for Department supervisors and employees
+ Coordinates correspondence, forms and other documents via the claim system
+ Generate reports as required
+ Maintain files
+ Assists management with leave of absence situations and provides guidance within the policy and established legal guidelines
+ Keeps complete records of all LOA requests and maintains tracking and analysis of data
+ Participates in developing goals, objectives, and systems. Maintains compliance with standards and federal/state regulations
+ Serve as an internal reference to the team for certification requirements and processing
+ Contact Providers for clarification
+ Input and analyze data
+ Support management with special projects as necessary
+ Upholds the Crawford Code of Conduct
Requirements
+ Associates degree or equivalent combination ofeducationand experience
+ 2-5 years of FMLA claim administration or a related field
+ Current knowledge of the integrated disability and absence management industry
+ Excellent customer service skills and ability to manage difficult and stressful situations
+ Strongcommunication skillswritten, verbal, persuasion, motivation, facilitation of strong working relationships
+ Ability to manage business expectations and resolve concerns, by communicating status and issues
+ Ability to effectively prioritize and escalate customer issues
+ Ability to interpret and analyze multiple facts
+ Must have a solid understanding of FMLA and employment
About Us
Why Crawford?
Because a claim is more than a number its a person, a child, a friend. Its anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. Were looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united inpurpose, vision and values. Learn more at
When you accept a job with Crawford, you become a part of the One Crawford family.
+ Our total compensation plans provide each of our employees with far more than just a great salary
+ Pay and incentive plans that recognize performance excellence
+ Benefit programs that empower financial, physical, and mentalwellness
+ Training programs that promotecontin…
Title: Leave Coordinator – FMLA
Company: Crawford & Company
Location: Fort Lauderdale – Florida – USA
Category: Administrative/Clerical
