Medical Receptionist

About this role

Exciting opportunity for a Medical Receptionist to join the friendly team in Drummoyne. Join I-MED and work with a leading Australian healthcare provider, with a reputation for quality.

At I-MED we believe in working as a team and delivering high quality healthcare, to every patient, every time.

If these are the kind of values you strive for, then we’d like to talk to you, because At I-MED Radiology we recognise that to be the leader in our industry, we must invest in our people, systems and technology and put the patient at the centre of everything we do.

LOCATION DESCRIPTION

Our clinic in Drummoyne is currently seeking a Medical Receptionist to join the team. The role is a full time, permanent position working Monday to Friday with 7.5 hour shifts between the core hours of 8.30am and 5.30pm.

Reporting to the Area Office Supervisor, you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers.

Working for I-MED offers you:
A collaborative and professional working environment

Competitive remuneration package

Opportunities for career advancement with I-MED’s continued growth and expansion

Commitment to your health and well-being, including access to employee assistance program

A range of employee benefits, such as paid parental leave and discounted health insurance

An innovative, respectful and welcoming clinic environment united in the pursuit of excellence

Key accountabilities include:
Driving the delivery of high quality reception and contact centre services

Managing appointments to maximise customer service and clinic efficiency

Providing excellent customer service and patient care

Developing and maintaining strong working relationships with patients, referrers, staff and managers

Key selection criteria:
Previous medical receptionist and call centre experience (highly desirable)

Ability to manage high volume, inbound calls

Demonstrated initiative and willingness to learn

Excellent interpersonal and communication skills

Ability to work autonomously and in a team environment

If you’re looking for the next step in your career and are passionate about the delivery of excellence within healthcare services, we encourage you to apply today.

Across Australia, I-MED Radiology Network operates 250 clinics and performs over 6 million patient procedures each year, making us one of the largest providers of medical imaging in the world. With over 350 doctors and 4,000 staff actively sharing clinical knowledge and expertise, a consistently high level of service is assured across all clinics.

In 2022, I-MED Radiology’s clinic network expanded across the Tasman following the acquisition of Hamilton Radiology and Midland MRI located in New Zealand’s North Island.

Discover new opportunities and join us on the journey to become the most respected and trusted medical imaging specialists in the world.

Job details

Job Reference: I-MED/1003158A

Employing Entity: I-MED Services Pty Limited

Location:
Australia – NSW – Drummoyne

Job type: Permanent FT

Job Family: Medical Receptionist

Date posted: 14-Mar-2023

Attachments: No File Attached