Overview
Office Manager Jobs in Austin, TX at Real International Realty
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit with Hospitality Associates as a hotel front desk agent position on our guest services team! Hospitality Associates operates La Quinta Inn & Suites, Comfort Inn (opening soon) and Best Western Chena River Lodge in Fairbanks, Alaska. You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
Compensation:
16.00 – 16.00 yearly
Responsibilities:
Bookkeeping: keep accurate records of all hotel guest account information
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Communicate with housekeeping to make sure guest rooms are ready
Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Mitigate customer complaints as needed
Qualifications:
Working knowledge of Microsoft Office and reservation management systems
1+ year of hotel industry experience or related job preferred
Well-versed in taking telephone calls and handling stressful situations
High school graduate, GED recipient, or equivalent
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
About Company
Stay with us at our La Quinta Inn & Suites by Wyndham Fairbanks Airport hotel, ideally located just minutes from Fairbanks International Airport (FAI). If you’re flying in or out of the area, we offer a free airport shuttle for your convenience.
Title: Office Manager
Company: Real International Realty
Location: Austin, TX
