Overview
Office Manager and HR Administrator Jobs in Louisville, KY at DMK Development
We are a leading home services provider, and we are looking for a highly skilled individual to work as an Administrative Assistant. In this role, you will assist with customer service calls, processing payments, and provide administrative support to the team.
This role pays between $23.00-$24.00/hr
Responsibilities:
Take delivery orders via phone, from website and voicemail.
Open new customer accounts.
Schedule deliveries and dispatch deliveries to drivers.
Process payments.
Change the prices as needed in the office and online.
Post debits and charges on accounts for additive or priming.
Follow up on inactive accounts that have credits.
Assist customers over the phone and in-person.
Mail out post cards, late notes and fuel assistance letters.
Run transaction analysis report.
Other duties as assigned.
Requirements:
The ideal candidate is professional, pleasant and possess the ability to function equally well in both a team environment and independently. You will act as a liaison between dispatchers, supervisors and other departments therefore, strong interpersonal, communication and active listening skills are a must. It is also important that you interact effectively with both customers and coworkers.
1-2 years related administrative experience is preferred.
1-2 years in a customer-facing role; prior experience in a customer service setting, a plus.
Ability to work in a fast paced setting.
Flexibility and adaptability are key.
Strong troubleshooting abilities-Solid negotiating skills
Exceptional verbal and written communication skills.
Strong computer skills.
Benefits:
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
Medical coverage
Dental coverage
Retirement benefits
Plus more!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.
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Title: Office Manager and HR Administrator
Company: DMK Development
Location: Louisville, KY
