Overview
Program Administrator 2 (HYBRID) – 20058322 Jobs in Columbus, OH at Commerce
Job Description – Program Administrator 2 (HYBRID) – 20058322 (24000211)
: United States of America-OHIO-Franklin County
:
Riffe Tower
77 South High Street Concourse
Columbus 43215
: Commerce
Classified Indicator: Unclassified
Bargaining Unit / Exempt: Exempt
: Full-time
Work Hours: 8:00am – 5:00pm M-F
Compensation: $29.49 per hour – $42.01 per hour
: Mar 4, 2024, 4:59:00 AM
: Program Management
Technical Skills: Business, Communications, Customer Service, Program Management, Administrative support/services
Professional Skills: Critical Thinking, Flexibility, Problem Solving, Continuous Improvement
Agency Contact Name: Mike Doersam
Agency Contact Information: ***************@com.ohio.gov or 614-995-7009
About Us:
The Mission of the Ohio Department of Commerce is promoting prosperity by protecting what matters most
The Division of Unclaimed Funds reunites Ohioans with their hard-earned but forgotten money. This includes taking reports of unclaimed funds that result when an account becomes dormant and the business no longer has contact information for the account owner, holding these funds for safekeeping and working aggressively to track down the rightful owner.
As the state’s chief regulator, the Department of Commerce impacts Ohioans every day. We are motivated by our mission to promote prosperity for businesses and licensees by protecting what matters most to the residents of our state. We ensure compliance through proactive outreach, education, and customer-focused service.
Commerce is comprised of seven operating divisions and two standalone programs that span a variety of industries including real estate, liquor, banking, securities, firefighting, construction and skilled trades, and medical marijuana. Through exceptional compliance practices and oversight, Commerce has a direct role in protecting Ohioans.
Our Guiding Principles
Making an IMPACT for the customer:
Inclusive
Motivated
Proactive
Accountable
Customer-Focused
Teamwork
What You’ll Do:
Experience advocating for and coaching others on providing excellent customer service
Compiling and analyzing data to measure performance
Reporting on the Support Sections performance to Senior Management
Overseeing day-to-day operations of the Support Section Team
Establishing standards and procedures
Setting customer service objectives goals
Hiring and training new personnel
Commerce is currently operating under a hybrid schedule that may incorporate both teleworking and in-person office hours. Employees must be able to report to the office when requested by management &/or for their initial job training.
What’s in it for you:
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.
Dental, Vision and Basic Life Insurance
Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.
Time Away From Work and Work/Life Balance
Paid time off, including vacation, personal, and sick leave
11 paid holidays per year
Childbirth/Adoption leave
Emp…
Title: Program Administrator 2 (HYBRID) – 20058322
Company: Commerce
Location: Columbus, OH
Category:
