Overview
Records Clerk Jobs in Maryland at Calvert County Maryland
Full Job Description
Job Description:
Performs general office clerical work in support of unit operations. The work involves warrant entry and validation and entry and maintenance of protective and ex partes orders. Incumbent is responsible for researching and copying/compiling records for court. Performs office tasks which requires an understanding of the substantive operations of the office or department and including responsible contacts with the public and others for the purpose of facilitating the public’s use of services. The work requires training and prior experience in office clerical work. The work is performed under general supervision of administrative staff or higher graded office staff.
Essential Job Functions
Enters warrants and validates; enters and maintains protective orders and ex partes orders.
Performs quality assurance functions on warrant and protective order entries.
Ensures accurate preparation and maintenance of operating records of the unit by compiling information and monitoring on an ongoing basis actions pertaining to such records to ensure they are kept accurate and up to date.
Receives and examines data regarding substantive operations of the unit for accuracy and initiates follow up steps to clear up discrepancies, notify parties of changes in procedures or requirements, instruct others in procedures and in other ways ensure that the data are accurate and acceptable for use; maintains databases and data files containing such data, managing such information to provide information to unit management and to generate reports.
Researches and copies/compiles records for court or as subpoenaed or requested through proper procedures.
Provides statistics relative to workload.
Assists the public, clientele, and others in accessing and making use of department services by advising them regarding their needs and services provided.
Receives, screens, and refers telephone calls; queries callers and transfers or refers calls to appropriate staff or other offices; answers technical or substantive questions regarding office/department operations.
Attends training to maintain certification.
Apprises Public Safety Dispatchers and Call Takers of the warrant and protective orders that are not compliant with METERS/NCIC policies.
Processes information by keying data into computer databases and other computerized record systems; codes and verifies data; updates, edits and corrects data files; produces computer printouts.
Maintains manual and/or automated files and records; ensures confidentiality of files and records and uses discretion in controlling access to and release of information.
Communicates throughout the County and with external entities to arrange schedules, meetings and relay or obtain information; ensures through appropriate follow up, explanation
and instructions that matters are properly acted upon.
Other Duties
Performs related work as required.
Knowledge, Skills, and Abilities (These are pre-employment KSA that apply only to Essential Job Functions.)
Knowledge of-
Modern office procedures and practices including operation of office appliances such as calculators and computers.
Ability to-
Perform office assignments involving substantive operations of the unit requiring an understanding of unit operations and policies.
Assist the public, clientele, and others to utilize services by explain…
Title: Records Clerk
Company: Calvert County Maryland
Location: Maryland
Category:
