Overview
Supervisor Administrative – Urology Clinic Jobs in Nashville, TN at Vanderbilt University Medical Center
Receptionist / Medical Office Administration
Overview:
The medical office administrator to be responsible for overseeing the daily operations of a small medical practice in Kenwood. Ensuring smooth functioning of administrative, financial, and operational tasks, and most importantly facilitating a positive patient experience.
Key Responsibilities:
1. Administrative Management:
– Manage patient scheduling, ensuring appointments are appropriately spaced and that patients are seen in a timely manner.
– Oversee medical records management, ensuring compliance with regulations regarding confidentiality and record-keeping. License compliance for the office, providers and staff.
– Coordinate billing and processing payments, and resolving billing disputes.
– Providing communication with patient and directing communications to staff appropriately.
2. Financial Management:
– Develop and manage the office budget, including revenue and expense forecasting.
– Monitor accounts receivable and payable, ensuring timely payments and following up on outstanding balances.
– Implement financial policies and procedures to ensure compliance with regulatory requirements and best practices.
3. Human Resources Management:
– Recruit, train, and supervise office staff, including conducting performance evaluations and providing ongoing training and development.
– Handle employee relations issues, including conflicts resolution and disciplinary actions when necessary.
– Ensure compliance with employment laws and regulations, including those related to healthcare industry standards.
4. Facilities and Equipment Management:
– Oversee maintenance and upkeep of the office facilities and medical equipment, coordinating repairs and replacements as needed.
– Ensure compliance with safety and cleanliness standards, including OSHA regulations and infection control protocols.
5. Patient Relations:
– Serve as a point of contact for patient inquiries, complaints, and feedback, addressing concerns and resolving issues promptly and professionally.
– Implement strategies to improve patient satisfaction and retention, such as implementing patient education programs and streamlining appointment scheduling processes.
– Maintain confidentiality and privacy of patient information in accordance with HIPAA regulations.
Qualifications:
– Excellent communication and interpersonal skills, with the ability to interact with patients, staff, and healthcare providers professionally and compassionately.
– Previous experience in a medical office management role or related healthcare administrative position.
– Education in healthcare administration, business management, or a related field (preferred).
– Strong leadership and organizational skills, with the ability to multitask and prioritize tasks effectively.
– Proficiency in medical office software and electronic health records (EHR) systems.
– Knowledge of healthcare regulations, including HIPAA, OSHA, and billing and coding requirements.
Working Conditions:
– Work primarily in single location small medical office in Kenwood.
– May require occasional evening or weekend hours, depending on the needs of the practice.
– Involves prolonged periods of standing, sitting, and computer use.
Conclusion:
The role of a medical office manager is critical to the efficient and effective operation of a healthcare facility. By overseeing administrative, financial, and operational tasks, the medical office manager ensures that the practice runs smoothly and that patients receive high-quality care in a professional and welcoming environment.
Job Type: Full-time
Pay: $18.00 – $30.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Employee discount
Flexible schedule
Paid time off
Schedule:
8 hour shift
Ability to Relocate:
Cincinnati, OH 45236: Relocate before starting work (Required)
Work Location: In person
Title: Supervisor Administrative – Urology Clinic
Company: Vanderbilt University Medical Center
Location: Nashville, TN
