Overview
Vehicle Processing Clerk/Remote Jobs in Michigan, USA at Morley Companies, Inc.
Position: Â Vehicle Processing Clerk (Remote – Michigan)
About the Role
Location:
Remote – Michigan residents
Do you have a great eye for detail and a talent for figuring things out? Bring your customer service mindset and a willingness to learn. We’ll train you on everything you need to know. No auto experience needed!
As a remote Vehicle Processing Clerk (Disposition Coordinator) at Morley, you’ll help people across the country return vehicles to the auto manufacturer. You’ll be a friendly contact who makes sure every case contains proper documentation. Because of the work you do, you’ll help people through what can be a trying time, making it go as quickly and easily as possible.
What Can I Expect?
We make sure you have the tools you need to be able to do your job right and be connected with your team.
Our reacquired vehicle management team is one of the strongest in the business at handling vehicle buybacks. We have the processes and relationships in place to make sure that our team can do this smoothly. You’ll find steady work, supportive leaders, strong benefits and advancement opportunities here.
What You’ll Do
Communicate with clients, customers, lien holders, dealerships, and appropriate state agencies and suppliers to complete vehicle repurchases
Handle both inbound and outbound communications (phone, email, mail)
Secure required documentation by contacting appropriate parties to expedite the return of repurchase documents
Expedite and track case handling through documentation systems
Meet required metrics
Handle multiple cases simultaneously within guidelines
Offer timely and accurate solutions through inbound and outbound conversations while keeping a positive and upbeat attitude
Skills for Success
Required Skills
Excellent multitasking, analytical and problem-solving skills
Microsoft Office skills
Eligibility Requirements
High school diploma or equivalent
One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
Able to work shifts within the center’s hours of operation:
Monday to Friday (no weekends!)
Primary shift: 8 a.m.
– 5 p.m. Eastern time
Rotational shift 2-4 times per month: 11 a.m.
– 8 p.m. Eastern time
Remote Work Requirements
Michigan resident
High-speed internet access at home that you are able to connect to via Ethernet or landline
Secluded and distraction-free work environment
About Morley
Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains – for our Morley Family members and for the world-leading companies that partner with us.
We are an Equal Opportunity Employer and promote an inclusive, caring and respectfulwork environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact ta
Thank you for your interest in Morley.
#J-18808-Ljbffr
Title: Vehicle Processing Clerk/Remote
Company: Morley Companies, Inc.
Location: Michigan, USA
Category: Customer Service/HelpDesk (Customer Service Rep, Admin Assistant, Office Administrator/ Coordinator, Bilingual), Administrative/Clerical (Admin Assistant, Office Administrator/ Coordinator)
