Overview
Front Desk Supervisor Jobs in San Diego – California – USA at InnVentures
Position: Â InnVentures Front Desk Supervisor
Inn Ventures Overview
Driven by an
innovative
,
entrepreneurial spirit
, Inn Ventures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.
Location
Residence Inn San Diego, Poway CA
Overview
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Supervisor, you will be the first impression for our guests upon arrival and throughout their stay you will
lead by example
and champion the front desk staff to build lasting impressions and
guest loyalty
.
We offer
eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off
Company-matched
401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program,
leadership development
program and more!
Get paid daily Responsibilities
Assist with training, coaching and scheduling for the front office team.
Ensure all guests are served promptly and courteously during all shifts.
Apply
problem solving
skills to resolve guest issues to their satisfaction.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Ensure all front desk checklists and programs are followed and review daily work to confirm it is error-free.
Follow proper
cash handling
procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through
teamwork
and
collaboration
with all departments.
Qualifications
Previous customer service experience in a
fast-paced
, guest-facing environment is ideal, as well as
cash handling
experience. To be successful in this role, you need strong verbal and written
communication skills
. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds.
Applicants must be available to work evenings, weekends and holidays.
Salary Range
:$20-$22/hr #J-18808-Ljbffr
Title: Front Desk Supervisor
Company: InnVentures
Location: San Diego – California – USA
Category: Hospitality / Hotel / Catering, Administrative/Clerical