Overview
Office Administrator Jobs in Wayne, PA at The O’Connor Group
Title: Office Administrator
Company: The O’Connor Group
Location: Wayne, PA
About Us:At RainCaper, we design and manufacture a collection of gorgeous art-inspired products including apparel accessories, gifts, & home goods. We sell wholesale to 1000+ independent retailers, catalogs, and museum stores using sales rep groups, as well as through multiple e-commerce channels. RainCaper is 8 years old with a loyal customer base, and our Fine Art collections and eye for design set us apart from our competition. The mother-daughter Co-Owners have several decades of experience successfully running small retail businesses. We work out of a spacious home office suite outside of Philadelphia.
Essential Responsibilities
30-40 hours per week expected
Doing whatever is needed to make the Co-Owners’ work time effective! We’re seeking the right fit who can understand the “total picture” and become indispensable to RainCaper.
Coordinating with our remote employees on needs, efficiencies, team building, and overall company cohesion
Scheduling meetings & occasional travel bookings (not planning events)
Following up on meetings, mail, owner projects
Organizing notes, digital files, and projects
Research requested by the Owners
Light HR support during hiring & onboarding
Mail: Open, take action, and file digitally
Prepare checks for bank deposit & coordinate payments with customer service
Keep office organized & stocked with supplies
Keep office inventory organized
Help with trade show prep & packing up samples (Approx 4x per year)
Product returns: Opening, coordinating with customer service for refunds, quality control & relabeling
Assist with new product samples upon arrival: Take Owner’s feedback & annotate photos to send back to suppliers
Light shipping: We do have a warehouse, but need to ship a several packages per day from the office
Monitoring email and highlighting action items while handling the routine
On-site Mac or printer tech support as needed
Work with Stock Assistant for occasional needs
Our Tech Stack & Tools
All Mac environment
Google Office Suite
Help Scout
ClickUp
Slack
RainCaper is based on five core values
Honesty & Integrity – In everything we do
We love our jobs and take pride in our work.
Can Do – We are customer-focused and strive to exceed expectations
Take Initiative – We make good things happen
Choose Us – We are a mother-daughter small business that values and respects our employees and business partners
Requirements
The ideal candidate:
Is a natural at office technology. We need a flexible thinker whose core function is helping the company to run smoothly.
Self-starter, fast mentality, fast moving, multi/omni channel
Works efficiently. We’re looking for a versatile problem solver who says “Sure, I can figure that out”
Has worked in a family-run small business
Is patient with tech frustrations
Benefits
Why you’ll love working for us:
We are a small team and we value our employees highly. We offer flexibility to take care of family matters when needed
Free product allowance + great discount
Flexible hours
Paid time off, sick pay, and holidays
Casual & comfortable home office suite environment
401(k)
Parental leave policy
Healthcare Reimbursement Arrangement (QSEHRA) (Full-time only)