Overview
Receptionist Jobs in Charleston, SC at Drybar
Full Job Description
As a Bartender (Receptionist) at Drybar, you are responsible for providing excellent client experiences, facilitating shop flow, following Bartender Non-Negotiables, and reporting daily sales results. We also expect our
Bartenders to contribute to the success of the team and the shop.
AREAS OF RESPONSIBILITY
Lead client experience from check-in to check-out, ensuring that Drybar standards are upheld
Facilitate shop flow: Check in and check out clients, assign clients to Stylists, delegate tasks to Stylists
and Assistants
Maintain bar and retail display appearance
Create a bar-like atmosphere by engaging with clients and team members
Cash handling and operating point of sale system
Train new Bartenders: thoroughly educates new Bartenders on Booker, Drybar’s 10 Core Values, and Bartender Non-Negotiables in order to set up new hire for success in the role
POSITION COMPETENCIES
At Drybar, we evaluate every role based on the competencies we believe ensure success in the position. Here are the competencies every Bartender must possess.
PERSONAL & INTERPERSONAL SKILLS
Customer Focus
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Integrity and Trust
Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.
Interpersonal Savvy
Relates well to all kinds of people — up, down and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Composure
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during difficult times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a
settling influence in a panic.
TECHNICAL & OPERATING SKILLS
Functional Skills & Learning
Has the technical ability and skills to operate a point of sale system. Open to receiving constructive
feedback, and coaching and is excited to learn.
Problem Solving
Uses logic and support resources to solve problems at the front desk; knows when to proceed and
when to ask for help; comfortable with challenging conversations.
ESSENTIAL POSITION FUNCTIONS
Cash handling
Operate point of sale system
Report daily sales results
Client experience
Communication with off-site receptionists
Facilitate shop flow
PHYSICAL DEMANDS
Standing and walking for up to 8 hours
Lifting up to 15 pounds
WORK ENVIRONMENT
Productive working in a fast-paced, noisy environment
Job Types: Full-time, Part-time
Pay: $10.00 – $16.00 per hour
Expected hours: 15 – 40 per week
Shift:
4 hour shift
8 hour shift
Evening shift
Weekly day range:
Monday to Friday
Weekends only
Work Location: In person
Title: Receptionist
Company: Drybar
Location: Charleston, SC
Category:
